You have 60 days from the delivery date to try PrimeBiome and see the benefits. We hope you love it, but if you are not fully satisfied, you can request a full refund.
Please note: We recommend using the product for at least 3 months to give it enough time to work before deciding to request a refund.
Ensure you are within the 60-day refund window. Make sure your request is within 60 days from the delivery date.
You can check the delivery date using your tracking number.
Email our support team at contact@primebiome-product.com with the subject line "Refund Request".
Please include your full name and order details.
Return all bottles, opened or unopened, along with the packing slip, to the following address: 4711 34th St N, Suite 3, St. Petersburg, Florida 33714, United States
Please include a note with your name, email, and order ID to help us process your refund quickly.
Note: Return shipping costs are the customer's responsibility.
Once we receive your package, we will process your refund promptly and notify you via email.
Please allow 5-10 business days for the refund to appear on your credit card statement, depending on your bank or card issuer.